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Dunster SurgeryTel: 01643 821244
Porlock Medical CentreTel: 01643 862575
We are now requesting that patients wear a face covering or mask to cover your mouth and nose when attending the surgeries in line with the latest guidance. You must source before coming to the surgery; the surgery cannot provide masks to patients.
The Dispensary hours are 08:30 to 12:00 and 14:00 to 18:00 (phone lines 09.00 to 11.00 and 15.00 to 17.00)
Please note these are the times the surgery is open for dispensary items and enquiries. Appointments may vary (please see 'Appointments' tab).
You are able to contact the Surgery between the hours of 08:00am –18:30pm
You are able to contact the Surgery between the hours of 08:00am –18:30pm except for Wednesday, which is our half-day and we will be closed from 12:30pm. If you need to speak to a doctor on a Wednesday afternoon, please call Dunster Surgery on (01643) 821244.
In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. This service is intended for emergencies only, so please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
EVENING & WEEKEND APPOINTMENTS
We run pre-booked appointment slots on Tuesday evening after 6.30pm for people whose work commitments mean it's difficult to come at other times.
If you find it difficult to get to the surgery during normal working hours and would like an evening or Saturday morning appointment please speak to a receptionist.
To help improve access to our services Practices across West Somerset work together on a rota basis to provide evening and Saturday morning appointments for our shared patient lists. We regularly provide evening appointments on a Tuesday evening but if one of these appointments does not suit your needs then please speak with a member of our team so that we can help you arrange to be seen at one of the other practices in West Somerset on an evening that we do not provide appointments or on a Saturday morning.
The West Somerset Federation of GP Practices working together to provide improved services for patient care are:
Dunster & Porlock Surgeries (Dunster), Exmoor Medical Centre (Dulverton), Harley House Surgery (Minehead), Irnham Lodge Surgery (Minehead) and West Somerset Healthcare (Williton).
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