REPEAT MEDICATION REQUESTS -

CHANGES TO REPEAT PRESCRIPTIONS COLLECTED FROM PORLOCK PHARMACY

In 2024 the way you collect your repeat prescriptions from Porlock Pharmacy will be changing. Porlock Pharmacy are working hard to ensure they remain regulatory compliant and viable to provide a pharmacy service for many years to come. 

We are jointly asking that repeat medication requests are ordered 10 days in advance of the date your repeat prescription is required. You can do this in many ways:

1.  By placing your repeat medication slip (white or green), with the items ticked, in the post box at the practice 

2.  By completing one of the repeat medication request slips available at reception 

3.  By using the NHS App or other online platform, such as patient access. 

4.  By emailing somicb.dispensary.dunstersurgery@nhs.net  or using the form Admin Query - Repeat prescription (accurx.com).

5.  Asking your pharmacy if they are able to request your repeat medication on your behalf.

If anyone has any concerns about using an alternative method of requesting your medication please call 01643 821244 or 01643 862575 and speak to a member of staff.

Staying Safe This Winter

Cold weather can be seriously bad for your health. That's why it's important to look after yourself and your family, especially during the winter. Somerset has a wide range of services to help everyone stay fit and healthy. 

If you aren't sure where to go or who to contact, we've brought together all our resources here to help you.

Where to get help this Winter

Dunster and Porlock Surgeries Staff Training Closures

We will be closed for essential staff training on Tuesday 23rd April 2024 from 13:30 pm - 16:30 pm.

If you need to speak to us for an urgent problem, please either phone the GP surgery as normal on 01643 821244 or ring the doorbell outside the front door at Dunster or Porlock surgery. A GP will be available at both sites to deal with any urgent medical problem that cannot wait until we reopen at 5 pm. If you need to collect a prescription for Dunster, please come as normal, ring the doorbell and someone will be able to help you.

Regular staff training is needed to ensure mandatory training requirements are being met by all staff. It is also the time the whole practice can discuss clinical issues to improve patient care and allow for the cascading of important quality improvement updates and significant event analysis to name but a few key activities. We will be holding further staff training once a month and dates will be visible on our website, Facebook page and on posters in our waiting rooms.

Thank you for your patience and understanding.

IF YOU HAVE RESPIRATORY SYMPTOMS PLEASE CONTINUE TO WEAR A FACE MASK WHEN COMING TO THE SURGERY

VACCINATIONS AND BOOSTERS

Information about vaccinations and boosters can be found here or by calling 119 direct.