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Noticeboard

Dr Jenny Capps

Dr Capps has decided to concentrate her time working in Accident and Emergency in Taunton and as such will be leaving us in September.  We're really sorry to say goodbye, as she has been a valuable, energetic addition to the team, and we know patients will be sorry too - but we wish her every possible success in the future.

FLU

CLINICS

 

Tuesday 25th September

Dunster Tithe Barn

 

Monday 15th October

Porlock Village Hall

 

Monday 5th November

Roadwater Village Hall

Please telephone or ask at reception to check your eligibility and book your

appointment.

 

commentsComments & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and they will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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