This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

We are aware with an issue with Patient Access (online prescription ordering)- the system has been updated and the new update has added a screen asking patients to nominate their pharmacy- There is no option to nominate your dispensary at the practice.

This is beyond our control but we have reported the problem (as have many other practices) and we are awaiting a fix- In the meantime, you can order repeat prescriptions by:

  • Dropping or posting a note into us at any time (we give you a printed list of your repeat medications each time if you'd like to use that)
  • Faxing the request to us on 01643 821770
  • Phoning through on 01643 822594 between 9.00-11.00 in the morning and 3.00-5.00pm in the afternoon. Please do not use the Dunster main surgery appointment line.

With Dr Kelham retiring, Dr Fawden will now be based mostly in Porlock and take over Dr Kelham’s list.  This means that Dr Fawden will not be available very much in Dunster so we have reallocated his patients to Dr Sherry (who is currently being covered by three doctors part time whilst she looks after her new baby).

 

It’s a time of tremendous change and we hope you will understand if there are occasional disruptions as we ease into our new patterns now Dr Kelham has retired.

Dunster and Porlock Surgeries' Patient Participation Group 

 

The Dunster and Porlock Surgeries’ Patient Participation Group (PPG) was reformed in May 2017 with new and former patient members from each of the two surgeries (and from the former Brendon Hills practice).  At any one time we expect to have 12 members broadly representative of the geographical spread of the patient population.

A list of the current members will be displayed in each surgery and included in the PPG part of the surgeries’ website.

The PPG plays an important role in helping to shape the services and facilities available at the combined practice.

The PPG is independent of the surgery but works closely with the Practice Managers and GPs to help Dunster and Porlock Surgeries build an understanding of the patient's perspective.

We meet quarterly and the date of our next meeting can be found under the Minutes tab of the PPG section of the website.

 

We are always keen to hear your views on any aspect of your experience at Dunster and Porlock. 

 

There is a Suggestion Box in the surgery for patients to give feedback and submit ideas, and all comments are shared with the PPG. 

 

You can also provide the PPG directly with feedback and ideas to help us improve our local services via the ‘Contacts’ tab above.

 

A quarterly newsletter is distributed in paper form with prescriptions. An electronic version will be distributed via email to patients who have provided their email addresses to the practice.   If you receive a newsletter via email and decide you no longer wish to do so, please inform the surgery.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website