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Noticeboard

We are aware with an issue with Patient Access (online prescription ordering)- the system has been updated and the new update has added a screen asking patients to nominate their pharmacy- There is no option to nominate your dispensary at the practice.

This is beyond our control but we have reported the problem (as have many other practices) and we are awaiting a fix- In the meantime, you can order repeat prescriptions by:

  • Dropping or posting a note into us at any time (we give you a printed list of your repeat medications each time if you'd like to use that)
  • Faxing the request to us on 01643 821770
  • Phoning through on 01643 822594 between 9.00-11.00 in the morning and 3.00-5.00pm in the afternoon. Please do not use the Dunster main surgery appointment line.

With Dr Kelham retiring, Dr Fawden will now be based mostly in Porlock and take over Dr Kelham’s list.  This means that Dr Fawden will not be available very much in Dunster so we have reallocated his patients to Dr Sherry (who is currently being covered by three doctors part time whilst she looks after her new baby).

 

It’s a time of tremendous change and we hope you will understand if there are occasional disruptions as we ease into our new patterns now Dr Kelham has retired.

Dunster Patients

You are able to contact the Surgery between the hours of 08:00am –18:30pm

outofhours

Porlock Patients

You are able to contact the Surgery between the hours of 08:00am –18:30pm except for Wednesday, which is our half-day and we will be closed from 12:30pm. If you need to speak to a doctor on a Wednesday afternoon, please call Dunster Surgery on (01643) 821244.


When we are closed

In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. This service is intended for emergencies only, so please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website