Noticeboard


FROM 19TH JULY WE ASK YOU STILL WEAR A FACE MASK AND SOCIAL DISTANCE WHEN COMING TO THE SURGERY





 



 

Minehead Medical Centre

Please see below a link to a statement relating to Minehead Medical Centre from

Somerset Integrated Care Board

NHS Somerset statement on Minehead Medical Centre - NHS Somerset ICB

TEMPORARY CLOSURE OF THE PATIENT LIST FOR NEW PATIENT REGISTRATIONS

Following the announcement of the notice of suspension from CQC to Minehead Medical Centre we want to provide an update on new registration requests.  In line with advice from NHS Somerset we have temporarily closed our list to new patient registrations requests. This list closure is in place for Dunster and Porlock Surgeries, West Somerset Healthcare and Exmoor Medical Centre. This will be reviewed on an ongoing basis with NHS Somerset.

Please note we will continue to accept registration requests from patients who reside in our practice boundary who are not registered with a local GP Practice yet.

Patients currently registered with Minehead Medical Centre should go to the NHS Somerset website where they will provide regular updates. NHS Somerset is working at pace to make sure Minehead Medical Centre patients can continue to access the care they need at the practice. NHS Somerset are committed to ensuring that patients in Somerset have access to safe and effective GP services and will continue to take action to ensure patients at Minehead Medical Centre receive the right care.

NHS Somerset has also set up a dedicated helpline on 0300 303 6409 (open 8.30am-5pm).

 

 


REPEAT MEDICATION REQUESTS -

CHANGES TO REPEAT PRESCRIPTIONS COLLECTED FROM PORLOCK PHARMACY

In 2024 the way you collect your repeat prescriptions from Porlock Pharmacy will be changing. Porlock Pharmacy are working hard to ensure they remain regulatory compliant and viable to provide a pharmacy service for many years to come. 

We are jointly asking that repeat medication requests are ordered 10 days in advance of the date your repeat prescription is required. You can do this in many ways:

1.  By placing your repeat medication slip (white or green), with the items ticked, in the post box at the practice 

2.  By completing one of the repeat medication request slips available at reception 

3.  By using the NHS App or other online platform, such as patient access. 

4.  By emailing somicb.dispensary.dunstersurgery@nhs.net  or using the form Admin Query - Repeat prescription (accurx.com).

5.  Asking your pharmacy if they are able to request your repeat medication on your behalf.


If anyone has any concerns about using an alternative method of requesting your medication please call 01643 821244 or 01643 862575 and speak to a member of staff.

Staying Safe This Winter

Cold weather can be seriously bad for your health. That's why it's important to look after yourself and your family, especially during the winter. Somerset has a wide range of services to help everyone stay fit and healthy. 

If you aren't sure where to go or who to contact, we've brought together all our resources here to help you.

Where to get help this Winter

Dunster and Porlock Surgeries Staff Training Closures

We will be closed for essential staff training on Tuesday 23rd January 2024 from 13:30 pm - 16:30 pm.

If you need to speak to us for an urgent problem, please either phone the GP surgery as normal on 01643 821244 or ring the doorbell outside the front door at Dunster or Porlock surgery. A GP will be available at both sites to deal with any urgent medical problem that cannot wait until we reopen at 5 pm. If you need to collect a prescription for Dunster, please come as normal, ring the doorbell and someone will be able to help you.

Regular staff training is needed to ensure mandatory training requirements are being met by all staff. It is also the time the whole practice can discuss clinical issues to improve patient care and allow for the cascading of important quality improvement updates and significant event analysis to name but a few key activities. We will be holding further staff training once a month and dates will be visible on our website, Facebook page and on posters in our waiting rooms.

Thank you for your patience and understanding.

Tuesday 23rd January 2024 13:30 - 16:30

Wednesday 21st February 2024 13:30 - 16:30

Thursday 21st March 2023 13:30 - 16:30


IF YOU HAVE RESPIRATORY SYMPTOMS PLEASE CONTINUE TO WEAR A FACE MASK WHEN COMING TO THE SURGERY

We are no longer requesting patients to wear a mask when visiting either Dunster or Porlock Surgeries unless you are experiencing respiratory symptoms; coughs, sneezing, cold or flu symptoms.
If you would prefer to wear a mask please feel free to do so.
 
We will continue to monitor guidance and will update our response accordingly.

VACCINATIONS AND BOOSTERS

Information about vaccinations and boosters can be found here or by calling 119 direct.

 

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.